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TOOLS USA Customer Service

Who you gonna call?

We know your time is very valuable.  There aren’t enough hours in the day to finish all of the things on your list. Let’s face it- who has time to waste on the phone?  Certainly not our valued customers!

Have you ever called a company and explained what you need, only to be transferred to someone else and have to repeat everything you just said? Even more aggravating is being transferred yet again and yes, repeat everything else a third time!  At one time or another, we’ve all had to deal with that.

When you call us with questions, its important to know who you should talk to in order to minimize the amount of time you spend on the phone.

If you have questions about pricing, order placement or simply want to compare products, then a salesperson is best suited to answer your questions.

Once you’ve placed your order, most questions can and should be handled directly from our Customer Service Department.  If you need technical assistance, we have engineers on staff to assist you with our paint booths, frame machines, powder coating equipment or auto body shop supplies.

If you are unsure as to whom you should speak with, simply call us and we will direct your call accordingly.

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