FAQs

Most Valuable Tools USA Links


Q: Who is Tools USA?

A: Tools USA is operated by Standard Tools and Equipment Co. Established in 1979 to service the auto body and collision repair industry, Standard Tools and Equipment Co. goes to market as Standard Tools and Equipment, and Tools USA to sell hundreds of products through their respective web sites. We have provided unsurpassed service and value-priced quality products for over 30 years. Tools USA started selling direct to body shops and in the early '80s and developed the very first national catalog for the body shop professional. One of the first online sellers for the auto body industry, Tools USA opened their e-commerce site in 1999. Recognized by Google Inc. (1,000,000 Leads Generated), and Internet Retailer (America's Top 500 Largest Retail Web Sites), we have a history as a successful online retailer. Read more about Tools USA.

Q: How can I sign up to get your email specials?

A: Fill out this form and submit! You’ll be added to our email specials and get the best deals from Tools USA first!

Q: Where can I find Tools USA warranty, shipping and return information?

A: Click here to read our warranty information, along with our shipping and delivery information.

Q: Do you offer financing?

A: Tools USA has relationships with a number of independent leasing companies, including "lease to own" sources, that will provide lease financing for many of our products.

We will direct you to one of our leasing sources. As an initial step, please fill out a preliminary credit application.

Leasing programs for our products are for U.S. based customers.

Please call our credit department at 336-697-7177 for further information.

Q: Do you have a location I can come to?

A: Our corporate office and 70,000 sq. ft. plant is located in Greensboro, North Carolina. We manufacture paint booths and warehouse the tools that we distribute, so safety of our guests is a number one concern when showing them our premises. We welcome visitors to our offices during normal business hours. Monday thru Friday 8:00 am to 5:00 pm eastern standard time. To ensure that there will be someone to help you, please give us a call.

Q: What do I need to know about ordering a Paint Booth from Tools USA?

A: Please click here to read all of our Paint Booth FAQs.

Further questions? Visit our Help Desk or give us a call.


Paint Booth FAQs

Paint Booth Quotes

Q: How can I get a quote on a booth from Tools USA?

A: Standard booth pricing is available on our Web site. To receive a quick quote, simply call us or email sales@standardtool.com.

Q: What are the differences between the types of paint booths?

A: The differences are primarily in the airflow as well as the size of the paint booth. We offer quality paint booths for all industrial coating and spray application including: auto body shop paint booths, motorcycle paint booths, truck paint booths, industrial paint booths, and furniture or woodworking spray booths. Read all the different types of paint booths.

Manufacturing & Customization

Q: Who manufactures your paint booths?

A: We do! Standard Tools and Equipment Co. has been manufacturing paint booths at our plant in Greensboro, North Carolina since 1997. Our expert team builds thousands of high quality paint booths each year.

Q: What if I need some modifications to a standard spray paint booth?

A: Since we manufacture our booths, our team of engineers can modify the design to fit your requirements. Over 50% of the booths we sell have some level of customization. With our manufacturing experience and volume, we are able to offer customization at reasonable pricing.

Q: How can you customize my paint booth?

A: We can add extra height & length, extra lighting, inside access lights, white powder coat, bi-fold or tri-fold spray booth doors, drive-thru doors, rear exhaust, air make-up unit, and HEPA filters.

Q: How long does it take for delivery of my paint booth after I place my order?

A: Stock paint booths ship the next day and custom paint booths in 3-5 business days or less. Your booth will be delivered in 10 business days or less, in most cases.

Order, Options and Requirements

Q: Do you sell ETL-listed paint booths?

A: Yes, many of our standard paint booths are available as ETL approved and listed, and are noted on our Web site.

Q: Do your paint booths meet "code"?

A: Our paint booths are manufactured and designed for code approval. Our models are manufactured from materials that comply with the National Board of Fire Underwriters, as recommended by the 2011 National Fire Protection Association (NFPA33) requirements. Additional requirements may include automatically actuated 'flags' that initiate the fire suppression system in case of fire, having an audible alarm system and performing emergency shutdowns. It may also include buying the booth from a certified manufacturer, having the booth inspected and installation by licensed contractor.

Our booths are also built to comply with OSHA guidelines. We recommend checking with your local authorities (fire marshal) as to any local electrical or fire code requirements. Our electrical components are UL-listed.

Click here for more information on paint booth codes, regulations & fire protection standards.

Q: Do I need a fire suppression system?

A: The requirements vary by location; we recommend checking with your local authorities. These optional systems may be included in your financing or leasing, if needed.

Q: How much airflow does my paint booth require?

A: OSHA and NFPA have minimum airflow requirements in order to lower the concentration of flammable materials. More current codes require four air exchanges per minute for wet or solvent-based paints. Our paint booths meet these requirements. When purchasing your paint booth, be sure the size of the booth will allow for adequate airflow. For more information visit our paint booth blog post "How much airflow does my paint booth require?"

Q: What is not included in your paint booths?

A: Fluorescent light bulbs are not included because they are prone to breakage in shipping. Exhaust ductwork is only available as an add-on component. ETL listed electric control panels are also offered as an optional add-on.

Q: What is paint booth ground-level ozone?

A: Ground-level ozone refers to the environmental impact caused by the paint booth process. Each state's requirements vary. You can review your state by searching online for "spray booth + ozone + (your state)".

Ozone emissions are reduced by:

  • Selecting paints/solvents with a low volatile organic compound
  • Mixing as little paint as required for the job
  • Keeping the paint storage clean
  • Changing paint booth exhaust filters
  • Eliminating used rags & paint cans
  • Ensuring proper maintenance of your paint booth
  • Adequately training employees.

Shipping, Warranty and Returns FAQ’s

Q: How will we unload the shipping crate containing the paint booth?

A: We utilize commercial freight carriers to ship your paint booth. You will need a rollback truck or a forklift with a dock for unloading. You have 30 days to open the crate and inspect for damages and report to our customer service department.

Q: What is the warranty period?

A: The standard warranty is 1 year on the fan/motor and light fixtures, and 5 years on the paint booth.

Installation of the Paint Booth

Q: Explain paint booth exhaust/duct work requirements.

A: An optional exhaust/ductwork system is recommended to exhaust fumes outside your building. This is optional with the purchase of our paint booth. Our exhaust/duct work packages provide straight ducting (no elbows), roof mounting and a weather head.

Q: Can your paint booth be used outside?

A: No. Our paint booths are manufactured for an enclosed area away from the weather.

Q: How will I assemble and install my paint booth?

A: Each paint booth comes with assembly instructions and labeled panels for easy assembly and installation. Self-installation typically takes two days. You will need a licensed electrician to wire and connect your power source.
Click here to watch a quick video on how our paint booths are assembled.